Order Cancellations
If you need to cancel or change an order, please contact us as soon as possible. Orders can only be canceled before they enter production, processing, or shipping. Because some products are processed or made to order quickly, we cannot guarantee that an order can be canceled after it has been placed.
Returns & Refunds
Return eligibility depends on the type of product purchased. Please contact us before returning any item so we can provide the correct return instructions.
Do not return an item to the address shown on the original shipping package unless we specifically instruct you to do so.
Damaged, Defective, Incorrect, or Missing Items
If your order arrives damaged, defective, misprinted, incomplete, or you receive the wrong product, please contact us as soon as possible after delivery.
Please include your order number, a description of the problem, and clear photographs of the product and packaging when applicable. After reviewing the issue, we may provide a replacement, reshipment, refund, or other appropriate resolution.
Print-on-Demand & Made-to-Order Products
Print-on-demand apparel and other made-to-order products are produced specifically for each order. Because these products are made to order, they are not eligible for returns or exchanges due to buyer’s remorse, ordering the wrong size or color, or changing your mind.
If a made-to-order product arrives damaged, defective, misprinted, or incorrect, please contact us so we can review the issue and arrange an appropriate replacement or refund when applicable.
Other Products
Return eligibility for other products may vary depending on the product. Some products may only be eligible for a refund or replacement if they arrive damaged, defective, incorrect, or incomplete.
Please contact us before returning any product. Unauthorized returns may not be eligible for a refund.
Eligible 30-Day Returns
Certain products are eligible for return within 30 days of delivery. To qualify, the product must be new, unused, unaltered, complete, and in resalable condition with its original packaging and accessories when applicable.
Customers are responsible for return shipping costs on non-defective returns. Certain products may also be subject to return shipping, handling, or restocking charges. Any applicable charges will be disclosed to you before the return is authorized.
Exchanges
We do not offer direct exchanges. If a product is eligible for return, you may return it according to the applicable return policy and place a new order for the product you want.
Refunds
Approved refunds will be issued to the original payment method after the return or claim has been reviewed and approved. For products that must be physically returned, the refund will generally be processed after the returned product has been received and inspected.
Once a refund has been approved for processing, please allow up to 10 days for us to process it. Your bank, credit card company, or payment provider may require additional time for the refund to appear in your account.
Original shipping charges and return shipping charges may be non-refundable unless the return is due to a damaged, defective, or incorrect product.
How to Request a Return or Refund
To request a return, replacement, or refund, please use our Contact Us page. Include your order number, the product involved, the reason for your request, and photographs when the product is damaged, defective, or incorrect.
We will review your request and provide the appropriate return or resolution instructions based on the product purchased.